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We at GLOWSHAPED send all information about your purchase via email.
1- How long will it take for my product to arrive?
A.: The average delivery time is 3 to 7 weeks after the product is posted.
2- Where does the product come from?
A.: We represent manufacturers from Europe, China, the United States, and the Netherlands, depending on the product chosen.
3- Can I pay in installments via boleto?
A.: Installments are only accepted by credit card. Boletos are only accepted for cash payments.
Note: Boletos can be paid at any bank branch or lottery outlet.
4- Can I pick up my order in person?
A.: No, all shipments are made by post.
5- I purchased more than one product in the same order but only received part of it. Is this normal? Will the other products be delivered?
A.: It can happen, but don't worry. This type of situation occurs when different suppliers are used for the selected products. If this happens, two separate tracking codes will be sent so you can track your orders. Since these are two different packages, two separate checks will be performed by the Federal Revenue Service, which may result in different delivery times.
6- What if my delivery is delayed?
A: Don't worry, delays can happen, but they rarely occur. Your shipment is tracked daily, and if the product does not arrive for some unexpected reason within 90 business days of shipping, according to the shipping and delivery terms, a full refund will be issued.

By making a purchase, the customer agrees to the terms and conditions set forth by GLOWSHAPED
GLOWSHAPED Team